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Customer Order FAQ's:

How long does it take to do a custom order?

The time it takes me to complete your order will depend on the time of year and how many orders I'm currently working on. Right now I am typically able to ship custom orders within a month or two. 

How much does it cost to do a custom order?

In general, pieces done in your custom color clay cost between $40 to $56 each (about double the price of the same styles in my standard colors).  I can create as many pieces as you want from your batch of custom-colored clay. 

Other types of customizations add additional costs. 

What other customizations can be made?

Besides the custom color, I can do custom shapes and styles of earrings or necklaces. I also can offer different components such as swapping out the standard studs or hooks with something more elaborate.  I price these upgrades on an individual basis. 

How does the custom process work?

The first step is to fill out the interest form at the bottom of this page.

Then I will contact you by email to get any more important details that I need.

When we have a plan figured out, I will send you an invoice for the total amount of your order.

Once I receive your payment I will get started! 

I will be making small test batches and tweaking things until it is just right. Throughout the process, I will be emailing you for your opinions and feedback. 

Once your order is just the way you want it, shipping typically takes between 3 to 7 days.

Hannah is incredible, and her product is even better than imaginable! My custom set couldn’t have been more perfect.

- Rachel

So pleased with my custom order. Hannah nailed it. Pleasure to deal with, she checked in multiple times to make sure I was happy. Highly recommend!

- Elise

I love my custom earrings I ordered they are soo pretty they are the colors i asked for. Hannah was soo helpfull and nice and really worked with me to make sure my order was absolutely perfect 10/10 amazing!!

- Sarah